Support from the manufacturer is simply outstanding as there knowledge base and support team go the extra mile to help you. It is also easy to transfer calls to other people or call out by just typing the first couple of letters in the person’s name. Yet 3CX doesn’t do this, product includes web phone manager interface if you wish to use it, includes a softphone, includes faxing, includes webconferencing, includes voicemail which used to require a totally separate server from your PBX because the big name vendors want you to spend more. The product is quite intuitive as well. The voice mails come to my inbox quickly which is nice.
|Système d’exploitation:||Windows, Mac, Android, iOS|
|Licence:||Usage Personnel Seulement|
They have put a lot of thought into the functionality and features which means we can now manage the PBX softpgone any changes needed as to having to call the support vendor so they can remote in softpone do the changes. I receive calls that are transferred to me and I rarely get any complaints that the call didn’t make it to me or was dropped in the process. You wont find anything better than 3CX – trust me softphoje have spent a lot of resources trying. The team has done a fantastic job at building a PBX that is easy to use, very well featured and fairly bulletproof. Also you can only use web conferencing in Chrome. The upgrade path would suggest purchasing the upgrade up front will cost much less. From our office phone we are able to see if our guests hotel are using the phones in their rooms amd can easily xfer calls to guests or staff.
Helps sell the product. In latest version there is one manual feature allowed user to switch on or sortphone the call recording.
Avis sur 3CX softphone for Windows – Capterra
I was a user of this application in a call center and softpnone experience was very good, although sometimes I had to hang up was not very frequent, on the contrary the option of auto-answer is excellent to not lose incoming calls. Simply the best soft phone i ever used.
You also need to invest time in learning the program or to have a designated 3CX admin ,in order sodtphone get softpjone maximum from it. Support can be very expensive if not purchased through the proper channel partner. Updates are regular and we have no issues. Essentially having two lines or more on your smart phone can be very useful! The beauty is in the execution, though, as it takes almost no time to set up a system using this software. Not too much to say here as I am a big fan, but I think if anything it would be nice if it was truly multi-tenant.
I wish we had a little more control over web conferencing, maybe shared logos.
SOFT PHONE 3CX
I can see the number as it comes in softpone if I need to call that person back sometimes their number doesn’t remain in the log, I do not know why. For example, we have clients that have standing meetings on Monday from Included in the system is a provisionable mobile application for Android and iPhone which extend the range of the traditional PBX outside the traditional physical boundaries of the office.
You have to purchase the 16 license.
The Android apps work great for 3cc mobile crews as well as easily letting us set up a project office on board any of our clients yachts. I have managed 3CX for my company for over 6 years.
Also you can only use web conferencing in Chrome. First off, this software successfully allows for administrators to set up multiple incoming SIP trunks from one provider.
Softphone – APE Télécom
You do not want to limit yourself skftphone what you need today, then need to upgrade the license count within a year or two. I also like the Free sftphone.
I receive calls that are transferred to me and I rarely get any complaints that the call didn’t make it to me or was dropped in the process. Its communication medium the internet makes it easy for people to communicate despite softpnone obstacles and the best thing is it doesn’t charge for call roaming costs all you need is access to the internet and the software. Softpbone the phone rings. Company refuses to heed directional input and new « ideas », they have their path defined.
They can be ignored, though we’ve invested into learning and building on them. I really enjoy the extra line that gets added to your smart phone! The team has done a softphoen job at building a PBX that is easy to use, very well featured and fairly bulletproof.
Some calls are remembered and some are not, it seems random. Would be great to see the ability to break office hours down beyond single days.
And best of all their customer support is touch notch! The whole system is running and performing as you would expect stable and softpphone Inconvénients: I’ve noticed they are too innovative.
Built in conferencing and web conferencing items are great for productivity. While the pricing is very good, its particularly good for larger offices or public spaces where extra phones are required in places they will receive little use.